Hospital and Outpatient Visitation Policies | Redeemer Health
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Hospital and Outpatient Visitation Policies

Hospital and Outpatient Visitation Policies

Hospital Visitation Hours and Amount of Visitors Allowed

Our general hospital visitation guidelines and procedures have not changed. All visitors must still wear a procedural or N95 mask in our facilities. Cloth masks or N95s with vents are not allowed.

  • Emergency Department: 2 visitors allowed
  • Medical Surgery: 12-8 PM, 2 visitors allowed
  • ICU: 12-2 PM and 6-8 PM, 2 visitors allowed
  • Labor & Delivery: 2 banded support persons 24/7 who must remain the same are permitted to be with the mom in labor
  • After Delivery in Post-Partum Room: 1 banded support person 24/7 is permitted to stay with the mom and baby. The 2nd banded support person is permitted to visit from 12-8PM. The 2nd banded support person must remain the same during the mom's stay. No children or siblings are permitted at this time.
  • NICU: 2 banded persons 24/7 to visit the baby. They must remain the same.
  • Same-Day Surgery: 1 visitor allowed
  • Senior Behavioral Health Unit: 1-3 PM and 4-6 PM, 1 visitor allowed
  • Hospice/End of Life Care: 2 visitors allowed

Guidance for Visiting COVID Positive Patients

Visitation for hospitalized patients who are positive for COVID: Patients are permitted one (1) visitor one time a day during scheduled visiting hours and must follow the precautions outlined below.

The Visitor:

  • Must by symptom free and wear a procedural mask the entire time they are visiting.
  • Will be given a gown and gloves to wear prior to entering the patient's room and instructed to wear them the entire visit.
  • Will be instructed to keep a six-foot distance from the patient and not leave the room during their visit.
  • When they are finished their visit, the visitor must remove their gown and gloves by the door inside the patient's room and wash their hands.
  • Visitors should immediately leave the hospital after their visit.

The Patient:

  • The patient should also wear a procedural mask during the visit if they are able to do so.

Disclaimer: Visiting a COVID positive patient, you understand that you assume the risk of becoming exposed to COVID even with proper use of PPE. Visitation may be restricted due to unforeseen circumstances.

Hospital Safety Requirements

  • All visitors will be screened prior to entering Holy Redeemer Hospital.
  • ALL visitors must wear an approved medical mask (cloth masks and masks with vents are not acceptable) at all times per CDC guidelines for healthcare facilities regardless of vaccination status.
  • Any visitor who does not have an approved mask will be given one upon entry to the hospital.
  • The mask must cover the nose and mouth at all times during the entirety of the visit.
  • Visitors must stay in the room with the patient and practice social distancing as much as possible while in the room.
  • Visitors are prohibited from eating and drinking while in the patient's room.
  • Visitors may be asked to leave if they fail to comply with proper masking.
  • Staff may modify visitation limits dependent on the specific needs of the unit at any given time.

Accommodations for Special Needs
If special needs accommodations are required please communicate your needs to us. If you have questions, please call Risk Management at 215-938-2020.

Outpatient Visitation Policy
Patients visiting our imaging and lab facilities, physician offices, and OR/procedure settings are allowed one (1) visitor at a time. The visitor must follow all masking and social distancing policies.

Effective October 10, 2022. Visitation hours are subject to change.